Terms and Conditions

I maintain safeguards intended to protect the integrity and security of my website.  However, I cannot guarantee my website will be secure, complete or correct, or that access to my site will remain uninterrupted.

Please promptly notify me (Tselone, LLC.)of any confidentiality breach or unauthorized use of your user name, or information.

While using my website, you are required to comply with these Terms and all applicable laws, rules and regulations.

I also expect users of my website to respect the rights and dignity of others. Please do not use my website to harass, stalk, threaten or otherwise violate the legal rights of others. Please do not impersonate anyone and do not disrupt the operation of my website.  

I reserve the right in our sole discretion to restrict or terminate accounts that do not comports with these Rules of Conduct and to remove any materials that violate these Terms or which I find objectionable.

Any Personal Information you submit on or through my website is governed by me (Tselone, LLC.).

Any information you submit through my website will be treated as non-confidential and non-proprietary. This includes all information you submit directly or indirectly (for example, through the use on a third-party social media site using a hashtag).

My website and the Contents, including graphical elements, are my sole property unless otherwise expressly noted and are protected by copyright, trademark, patent, and/or other proprietary rights and laws. Subject to these Terms, you are granted a personal, non-exclusive, non-transferable and use my website solely for your own personal, non-commercial purposes and solely in accordance with these Terms.

This does not grant you any additional rights with respect to my website or its Contents. Tselone, LLC. reserves all other rights. You may not modify, alter or change any Content, or distribute, publish, transmit, reuse, re-post, reverse engineer, or disassemble the Content or any portion thereof for public or commercial purposes, including, without limitation, the text, images, audio and video. Your use of my Content, except as provided in these Terms, without my written permission is strictly prohibited.

Whenever you buy my products through my website, you will be contracting by me (Tselone, LLC.)and only me. You will look solely to me with respect to any disputes, claims, and causes of action arising out of or connected with your purchase of a product through my website.

General Requirements. By placing an order, you represent and warrant that:

You are at least 18 years of age. If you are an individual consumer, the product is being ordered solely for your personal use, and you will not market, resell or otherwise distribute the product to any third party for commercial purposes. If you are a business, you will not resell my products. You will not submit any "objectionable" material for inclusion on my personalized product. "Objectionable" means, among other things, anything that is libelous, defamatory, pornographic, sexually explicit, unlawful, racially or ethnically offensive. Infringes on someone else's patent, copyright, trademark, trade secret or other property right, harassing, abusive, threatening, harmful, vulgar, profane, obscene, or violent. You will not breach a person’s privacy or publicity rights, or misrepresentation of facts, hate speech, encourage others to break the law in any way, intentionally harmful to me or is otherwise inappropriate.The material for my products are inclusion on personalized products and will not infringe any copyright, trademark, patent, literary, privacy, publicity or other property right of any third party.

My product Descriptions. I use our reasonable endeavors to make sure every product on my website is shown accurately and that prices are correct. However, occasionally there may be small variations in color, typefaces and layout. My prices are fare and all SHIPPING is FREE anywhere in the United States.

Placing Your Order. When you place an order (by choosing your product, personalizing if applicable and completing the online checkout process), I will send you an order acknowledgement by email. This will detail the products you have ordered. Please note that your completion of the online checkout process does not constitute our acceptance of your order. My acceptance of your order only takes place when I ship it to your address. A purchase contract between you and I at the point of payment. If you have cancelled your order, or if I notify you that we cannot accept your order, then no purchase contract will have been made. From time to time, I may not be able to accept an order for the following reasons: (a) Where I cannot obtain authorization for your payment; (b) If you do not meet any eligibility criteria set out in these Terms of Sale; or (c) If the order for personalized products contains reference to any names, words, acronyms, symbols or other content that is not approved by me. I reserve the right to cancel your order at any time and issue a full refund.

Personalizing Your Items. Select items, as advertised, may be available for personalization. I don’t have an obligation to personalize beyond the rules stated in these Terms of Sale. I aim to provide you with a fast, high-quality service, so any products you order are immediately sent for production by me. Please double-check your order on screen and your acknowledgement email carefully to ensure that all the details are correct. I cannot refund items where the personalization has been misspelled due to an error made by you.

Note that there are certain names or phrases that will not be approved for personalization due to their double meanings or cultural and religious sensitivities. I do reserve the absolute right to decline orders for the product that in their sole judgment and discretion contain subject matter that may be considered inappropriate or offensive, including, without limitation, inappropriate, offensive words, acronyms, symbols or other objectionable content as defined above. Products also may not include: (a) product names, trademarks, copyrights, or business names (including but not limited to, restaurant names); (b) celebrity names or specific sports teams having trademark protection; (c) major events, landmarks, religious or political phrases; (d) names of schools or institutions; (e) website names/references; or (f) political content.

Ordering multiple products. Orders containing multiple items may be shipped separately.

Payment. You can pay for your goods using major credit or debit cards, Zelle, PayPal or Stripe.

Prices and Sales Tax. Unless otherwise specified, all prices shown include any deposit fees at the prevailing rate, if applicable. Product prices shown on my website do not include sales tax. All applicable sales tax will be calculated and displayed during checkout, based on Cook County sales code, which is currently at 10%.

For most items, prices are shown as is at the checkout stage. In some cases, prices shown may include postage and packaging. If this is the case, it will be clearly stated.

Shipping. SHIPPING is FREE anywhere in the United States. during the checkout process. From time to time, I may offer free shipping promotions, the terms of which will be advertised on my website and are subject to change without prior notice. If you want to check price simply place the items in the online shopping basket with the correct quantity and address. I will then calculate the charge for you. Most times, orders are delivered within a week, but please allow 2 to 3 weeks from the date of placing your order for your items to arrive using USPS. If any of the details you have given me in your delivery address are incorrect, I am not liable for any items which are not received.

Circumstances Beyond My Control. Neither I, nor any courier or carrier service that I use, shall be liable for any failure to perform, where such failure or delay results from any circumstances outside my reasonable control; these circumstances to include but not be limited to any adverse weather conditions, such as snow, flood, extreme winds, fire, explosion, accident, traffic congestion, obstruction of any private or public highway, acts of governmental authorities, pandemic, riot, terrorism, act of God, or from any industrial dispute or strike.

Changing or Canceling an Order. I can assist with making changes to order quantities or shipping addresses until 8PM EST on the day the order was placed. Please contact me and I will be happy to assist you.

Returns and Refunds. I want you to like my products and services. In the rare case that you’re not satisfied with your order, please contact me WITHIN 15 DAYS of receipt or payment. I generally do not accept returns on customized or consumable products, unless the product differs materially from what was ordered on my website is flawed. Unfortunately, I cannot accept any returns outside of 15 days of receipt.

Where an item of mine is faulty, if you are eligible for a refund, I will reimburse the price you have paid for the product or products onto the credit or debit card with which you paid. Refunds cannot be given if the fault is a result of your own actions such as product misuse or if personalization is misspelled. I reserve the right to refuse a refund request. You can request a refund by contacting me. Abuse or misuse of the refund policy may result in the refusal of future refunds.

Reporting a Problem. If for any reason you are not happy with your order, please contact me. You will need to quote your order number, and the details of the problem with the order. I may aim to acknowledge any complaint within 1 working day and will do my best to resolve it within 15 days.

Credit Card Transactions. Your card details are not recorded or stored in my database. They are encrypted and are transferred securely immediate authorization. Once we have received payment authorization, we will confirm your order.